Ik ben een Agile Project manager die ernaar streeft elke dag weer een of meerdere verbeteringen door te voeren.

Project doelen behalen met de focus op 'mensgericht' werken; faciliteren en delen van kennis en kunde door middel van coaching.


Meer lezen (in Engels)
I’ve been working in technology for over 15 years. I’ve held a variety of different positions so I’ve got a detailed understanding of what it takes to be part of a successful project team and what to do when it fails.

I excel working within international organisations and projects and thrive on the diversity that these projects bring.

My greatest strenght is the "people" in a project; working on empowering the team and individuals with knowledge, best practises through coaching and knowledge sharing while targeting the project goals.

I'm a agile project manager and Scrum Master who has excelled working virtually and with a variety of different cultures.

If you need help with leading your projects or consulting expertise, please feel free to contact me.

Open, transparant en makkelijk in de omgang. Ik ben een generalist die ook bereid is te verdiepen in details wanneer nodig.

Mijn aanpassingsvermogen helpt mij snel uw omgeving te doorgronden en snel waarde toe te voegen.

I can best be described as a generalist, while not afraid to dive into details.

My professional background demonstrates my flexibility in operating in different disciplines. I have always operated in highly competitive markets and he thrives in the dynamics of this context (focus on time to market, quality and cost control). My experience entails Customer Interactions, Operational IT Management, Software Delivery and Project & Programme Management. I have worked in both Business to Consumer (B2C) as well as Business to business (B2B) settings. Executed these roles as employee and as external supplier.

I have extensive experience in working with cross-disciplinary and culturally mixed teams. Managing teams based in a single location and around the globe. The overview proves I can work in small as well as large teams as a team member and leader.

Contact Centres are one of the few environments in organisations where technology, people, process, stakeholders and suppliers converge so strongly to deliver quality service. My early experience is this field has enabled me to manage complex eco-systems with diverse stakeholders, technologies, suppliers and support his team to adapt to the required changes.

De laatste 15 jaar ben ik in verschillende functies binnen IT werkzaam geweest. Allen kenmerken zich door verandering, Door deze ervaringen weet ik wat nodig is om onderdeel te zijn van een succesvol team

Soms ontspoort ook een succesvol team, ik ben in staat het team weer op de rails te zetten.

Meer lezen? Hieronder een overzicht van de laatste opdrachten (in het engels)

IT consultant projectmanager - VodafoneZiggo (freelance)
september 2016 - juli 2017

Nick is acting as a multi project manager (Vendor) for the delivery of the Vodafone portal & web shop and Hollandsnieuwe. This is a major release within VodafoneZiggo, responsible for two large mandatory projects driven by Dutch and EU legislation with a set delivery date. Software delivery method SCRUM on vendor side and traditional Prince2 at Vodafone side (including all mandatory programme reporting)

IT consultant projectmanager - BDO Global IT Services (freelance)
februari 2016 - augustus 2016

Acting as Project Manager, overall responsible for delivering the Tool suite for Auditing & Assurance. Including development partner selection, software development and roll-out to network. Software delivery method SAFe and traditional Project management in partner selection process.

IT consultant projectmanager - Vodafone Netherlands BV
mei 2015 - februari 2016

Nick is overall responsible for delivering the new portal for both consumer as Business users of Vodafone. Additionally, he acts as Project Manager for the Vodafone Content team, ensuring the new portal has relevant content. Delivery method SCRUM on vendor side and waterfall at Vodafone side.

Business consultant - SOS International BV (freelance)
november 2014 - april 2015

Nick developed a Plan of Approach to transform the Operations department. Due to a declining customer base and revenues headcount reduction and more mobility in the workforce is required. Supporting a team with first-responders DNA, to form and create the plan. Prince2 methodology and change process applied.

Product Owner - Booking.com (freelance)
december 2012 - november 2014

interim Product Owner for Voice Systems & CRM. I was responsible for introducing agility in the telephony platform within Booking.com and alignment with the Customer Management systems. Software delivery method used SCRUM.

Interim manager - Booking.com (freelance)
maart 2012 - januari 2013

interim Manager Resource Management Prepare and re-structure the resource management team to allow for a full workforce management cycle.

Interim manager - Booking.com (freelance)
november 2011 - februari 2014

interim Head of Customer Services Asia Nick’s responsibility is ensuring the Asian operations (35 FTE) and based in Singapore is ready to gear up for the expected growth (~250 FTE by Mid 2013).

Project Manager - Booking.com (freelance)
november 2010 - maart 2012

Project Manager New Sites, Nick was responsible to locate new sites, built and staff new contact centres to support the continuous growth of Booking.com

Business consultant - Telfort
Oktober 2009 - september 2010

As Transformation Manager Nick was responsible for the implementation of the new ICT Services department for Telfort

ICT manager - Telfort
februari 2009 - december 2009

As Senior Manager Operations Nick is responsible for the (ICT) operations of Telfort. Telfort delivers Mobile and ADSL Services for both consumer as business market.